Terms and Conditions

Welcome to Hyacinth Food, your trusted destination for quality bakery products. By using our website, hyacinthfood.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the website or placing an order.


1. General Information

1.1. The website hyacinthfood.com is owned and operated by Hyacinth Food.
1.2. By accessing or using this site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.


2. Products and Services

2.1. We offer a variety of bakery products, including cakes, bread, cookies, and more, subject to availability.
2.2. Images of products are for illustrative purposes only, and the actual product may vary.
2.3. All products are subject to availability, and we reserve the right to discontinue any product without notice.


3. Pricing

3.1. All prices are listed in INR (Indian Rupees) and include applicable taxes.
3.2. Prices are subject to change without prior notice.
3.3. Delivery charges, if applicable, will be clearly mentioned during checkout.


4. Orders and Payment

4.1. Orders can be placed through our website and are subject to confirmation.
4.2. Payment must be made in full at the time of placing the order using available payment options.
4.3. We reserve the right to cancel orders due to stock unavailability, payment issues, or technical errors.


5. Delivery and Shipping

5.1. Delivery is available within specified areas and is subject to delivery charges.
5.2. Estimated delivery times are provided for reference and are not guaranteed.
5.3. Customers are responsible for providing accurate delivery details. Hyacinth Food is not liable for failed deliveries due to incorrect information.


6. Returns and Refunds

6.1. Due to the perishable nature of bakery products, we do not accept returns.
6.2. Refunds may be issued in cases of incorrect or damaged products, subject to verification.
6.3. To request a refund, please contact us within 24 hours of delivery with proof (e.g., photographs).


7. Cancellations

7.1. Orders can be canceled up to 24 hours before the scheduled delivery time.
7.2. Refunds for cancellations will be processed within 7-10 business days.


8. Use of the Website

8.1. You agree to use the website only for lawful purposes.
8.2. Unauthorized use of the website, including hacking or data scraping, is strictly prohibited.


9. Privacy Policy

9.1. By using our website, you consent to our collection and use of your information as outlined in our Privacy Policy.
9.2. Personal information is used only for processing orders and improving our services.


10. Limitation of Liability

10.1. Hyacinth Food is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
10.2. Our liability is limited to the purchase price of the product in question.


11. Intellectual Property

11.1. All content on this website, including images, text, and logos, is the property of Hyacinth Food and protected by copyright laws.
11.2. You may not reproduce, distribute, or use any content without written permission.


12. Amendments

12.1. We reserve the right to update these Terms and Conditions at any time without prior notice.
12.2. Continued use of the website constitutes acceptance of the revised Terms and Conditions.


13. Governing Law

13.1. These Terms and Conditions are governed by the laws of India.
13.2. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Your City].


Contact Us

If you have any questions or concerns, please contact us at:
Mobile: +91-9419407813
Sales: +91-9797789001
Telephone: +91-194-2496036

Thank you for choosing Hyacinth Food! Enjoy our delicious bakery delights. 😊